Privacy Policy

Introduction

At Boric Car Rental ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We collect information that identifies you personally, including:

• Booking Information: Name, email address, phone number, driver's license details, address
• Payment Information: Credit card details, billing address (processed securely by our payment partners)
• Vehicle Preferences: Preferred vehicle types, special requirements
• Communication Data: Messages sent through our contact forms or customer support

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, search terms
• Location Data: General location information for better service delivery
• Cookies and Similar Technologies: See our Cookie Policy for details

How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: Process bookings, manage reservations, provide customer support
• Communication: Send booking confirmations, updates, and important notices
• Payment Processing: Process payments and manage billing
• Legal Compliance: Meet legal requirements, prevent fraud, ensure safety
• Service Improvement: Analyze usage patterns to improve our services
• Marketing: Send promotional materials (with your consent)

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Partners: With trusted partners who help us provide our services (e.g., payment processors, insurance providers)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you explicitly consent to sharing

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL/TLS encryption for all data transmission
• Secure data storage with access controls
• Regular security assessments and updates
• Employee training on data protection
• Payment information processed by PCI DSS compliant providers

Your Rights (GDPR Compliance)

As a European Union resident, you have the following rights regarding your personal data:

• Right of Access: Request information about what data we hold about you
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restriction: Limit how we process your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact our Data Protection Officer using the contact information below.

Data Retention

We retain your personal information for the following periods:

• Booking Data: 7 years for legal and tax purposes
• Customer Account Data: Until account deletion or 3 years of inactivity
• Marketing Data: Until consent is withdrawn
• Communication Records: 3 years for customer service purposes

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that:

• All transfers comply with applicable data protection laws
• Recipients provide adequate protection for your data
• Standard contractual clauses are used where required
• Additional safeguards are implemented as necessary

Cookies and Tracking

We use cookies and similar technologies to enhance your experience. For detailed information about our cookie practices, please see our Cookie Policy.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Sending you an email notification (for significant changes)
• Updating the "Last updated" date at the top of this page

We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: